Does the Steam friend adding utility suck nads or is it just me? I copy and paste text from emails people sent and it still can't seem to ever find anyone.
I've always had to use the person's actual account name to get them in my list. Email addresses don't seem to work, and same with aliases. Yeah it sucks, but it better than it was 3 years ago, when it didn't even work 99% of the time.
The friend add is garbage. It won't even give you a chance to confirm that the person you're trying to add is even the person you want. It just adds it, it's terrible, agreed.